Our Commitment to Accessibility

Conducttr is committed to ensuring digital accessibility for all users, including people with disabilities. We are actively working to improve the accessibility and usability of our services in line with the European Accessibility Act (Directive (EU) 2019/882) and the harmonised standard EN 301 549, which includes compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Scope

This statement applies to all user-facing components of our SaaS platform, including the Editor, Facilitator, Pulse, AXS and Virtual Desktop, as well as our official support and documentation websites.

Measures Taken

• Regular audits using both automated tools and manual testing with assistive technologies.
• Remediation of identified accessibility barriers.
• Staff training to embed accessibility into design, development, and support workflows.
• Clear procurement and vendor accessibility requirements.

Feedback & Contact

We welcome feedback on the accessibility of our services. If you encounter any accessibility barriers or have suggestions for improvement, please contact us via:

• Email: [email protected]
• Phone: +44 20 3334 8988 (available during UK business hours)
• Accessible Contact Form: https://www.conducttr.com/contact-us

We aim to respond to accessibility feedback within 5 working days.