Ransomware Attack
Starts 3rd Dec 3PM GMT
You are the incident manager at a major London bank when a ransomware attack hits, coordinating efforts to protect operations and reputation.
Features we cover
- Email: compose, shared inbox, cc, forward, reply, attachments.
- Messaging with bank colleagues and simulated crisis chat (using Msngr+)
- Breaking news videos.
- Pattern of life for public sentiment and online chatter.
- Collaboration with instant messaging.
- Network dashboard updates (via the diagram channel).
- Share Price tracking.
- Story branching and live decision making.
- Automated phone calls.
AI Data Breach Crisis
Starts 10th Dec 3PM GMT
You are the Crisis Response Manager at a UK insurance firm when an AI data breach hits, managing compliance, trust, and reputation in real time.
Features we cover
- Website and search simulation with controllable ranking and promoted content.
- Team communication channels for collaboration and coordination.
- Integrated video for podcast and breaking news clips.
- Interactive multiple-choice buttons for live decision branching.
- Help desk simulation for customer ticket handling, routing and escalations.
- Paid promotions and boosted search listings for visibility testing.
Reputational Crisis
Starts 17th Dec 3PM GMT
You are the Head of Communications at a fictional oil and gas company called Global Energy, when an oil spill occurs off the coast of California.
Features we cover
- Graph channel for stock monitoring.
- Collaboration with instant messaging.
- Social media: tweets, quote retweets, scheduled tweets, pin tweets, social graph.
- Social listening with sentiment analysis.
- Social map.
- Press articles and press releases.
- Web search.
- Alerts channel and pop-ups.
- Impersonation
- Pattern of Life for tweetstorm and customer complaints.
- Map channel for oil spread monitoring.